Setting the standard as a leader needs you to walk-the-walk as well as talk-the-talk. If you can get your people to use the terminology of setting higher standards, the job becomes easier as people buy into the message and how you apply it.
What is your outstanding? - How GREAT do you need to be?
Gary used the analogy of sport (such as the difference between the winner at a Wimbledon Tennis Final and the loser) to emphasise the difference that makes the difference.
He then went on to talk about the 'Towel Animals' that his friend based a family holiday purchase on - the way the Cruise company folded the towels in the bedrooms - the difference!
What are the things you can do at your company to make the difference? The small things that make the big differences?
98% of people focus on what they don't want, rather than than the 2% that focus on what they do want.
You need to have a vision. Do you want the same as everyone else or push yourself that little bit harder and achieve so much more?
In Japan there is no word for Done and no word for Good Enough - "Today I must beat the me of yesterday"
What ceilings have you placed upon yourself? The voices in your head. Why not eliminate words from your vocabulary?
"Do, or do not. There is no try." Jedi Master Yoda.
Gary recalled the time he rode a bull - you will get bucked off... then you have to dust off and get back on. He spoke about Adriano Morales - "every night it gets to 12.01 and it's a new day and another bull to ride."
How do you keep it going?
- Change your thinking
- Know why you are doing it
- Have a Council to keep you going - people that can help you, drive you and help you grow
- Build milestones to gauge success
- Celebrate successes
- See your outcome and reward
- Change routine - get away from sameness
Which one of these will help you keep it going and why?
ps. Go away today and teach someone these learnings, they will embed the learning for you!
"Enthusiasm gets you started, HABIT keeps you going!" Herb Elliott, Olympic Gold Medallist
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